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Merchandise store checkout

Every time i try to checkout purchaseing EP and i try to confirm my purchase nothing happens.


1/14/2017 3:29:37 PM #1

Try using a different search engine like google or firefox.


1/14/2017 5:17:29 PM #2

MysticHaze means try a different Browser.

Or temporarily allow CoE to use popup/scripts. This seems to be the main culprit (But when someone tries a new Browser they normally haven't turned those things off yet so it normally works).


1/17/2017 5:09:42 PM #3

Looks like its saying ''Insufficiënt Merchandise credit''

Anyone know what that mean?


1/17/2017 5:15:23 PM #4

There is an option on check out to choose to apply merchandise credit you may have got through KickStarter. Are you trying to apply more credit that you have access to?

I am not sure the credit from recruiting players is applicable to this option, so perhaps it should not be added here.


Author of the Elyria Echo the first, and least up-to-date, CoE fan site.

1/17/2017 7:09:13 PM #5

I never took part in the kickstarter, i got store credit from my baron pledge once but that was spend long ago.

Besides it wont let me get to a point to where i choose how i want to pay, so im not sure whats going on.


1/28/2017 11:42:01 AM #6

Tried several browsers, it isnt working for some odd reason and as a result i can neither upgrade my pledge nor buy any additional EP.

I guess ill have to settle with what i have.


1/30/2017 8:55:51 AM #7

I have the same problem.


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2/8/2017 1:21:00 AM #8

I've been trying to purchase the Proprietor package, but it keeps saying that the Payment has been canceled when I try to process the payment.


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2/10/2017 5:53:09 PM #9

@Ravenhart: Your issue should be resolved. Please let us know if you continue to have problems.