Hello Hazelwolf,
We show both of your $200 purchases yielded 3000 EP each. In total you purchased 3 x $200 packages, yielding 9k EP + 2 x $100 packages, yielding another 1,250 each. Add those all together, you get 11,500 + some for your settlement package and other methods.
In total this puts you at 11,900 EP.
Can you please help us understand why you feel you didn't get 3000 EP for each purchase?
Thank you, we're here to help!