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Store issues with touch devices

Using iPad Air 2, iPhone 6, both chrome and safari. Buttons on the pledge page are unclickable. Item Store: the menu to change from Tokens to other sub menus does not seem to work.

Could not see this issue already listed, sorry if it is.

Edit: tried clearing cache and cookies, no love.


OCE | Kingdom of Lor Voskara | Duchy of Summerfell Mire | Castell Rhuddlan

12/29/2017 9:03:57 AM #1

Posted By Mihangel Ap Daffyd at

Using iPad Air 2, iPhone 6, both chrome and safari. Buttons on the pledge page are unclickable. Item Store: the menu to change from Tokens to other sub menus does not seem to work.

Could not see this issue already listed, sorry if it is.

Are you on https? I'll check on my ipad

Edit: I tried both on my ipad air 2 and no issues, are you logged in or out?


12/29/2017 10:25:26 AM #2

Logged in. On https. Thanks Violet for having a look, you seem to live on here :)


OCE | Kingdom of Lor Voskara | Duchy of Summerfell Mire | Castell Rhuddlan

12/29/2017 11:12:37 AM #3

Posted By Mihangel Ap Daffyd at 03:25 AM - Fri Dec 29 2017

Logged in. On https. Thanks Violet for having a look, you seem to live on here :)

Haha sometimes. Is it working now? I cant seem to recreate the issue on any of my devices


12/29/2017 11:35:18 AM #4

No but thanks for trying. Odd both my iPhone and iPad though.


OCE | Kingdom of Lor Voskara | Duchy of Summerfell Mire | Castell Rhuddlan

1/2/2018 9:35:11 PM #5

It may be something you have added to your account, such as Chrome, that runs on both devices if you are logged in.

We are unable to replicate this issue, if you can provide additional info that would be helpful.

Thanks.


"Stupid questions make more sense than stupid mistakes."

1/4/2018 6:31:59 AM #6

Managed to get iPhone working. Not worried more if it was an issue effecting others and perhaps a blocker to people buying stuff. Can not isolate or replicate, close this off if that suits.


OCE | Kingdom of Lor Voskara | Duchy of Summerfell Mire | Castell Rhuddlan