Have you tried other payment methods ie paypal, card etc?
I don't know anymore.
I don't know anymore.
This sounds like the longtime infinitely recurring problem which has plagued many people since the store first opened. At least SBS customers have not had their purchases held hostage by Xsolla like I mentioned in the above linked post happening to another game company.
Those who fail to learn the historical maneuvers of the Great Dance are doomed to repeating a classic misstep. -- FC--96C878
Use a different browser. Worked for someone I know.
Right now, I'm just a sloth. Just a motionless sloth. A sinful sloth. Please don't make me work. Can't you see how troublesome it would be to get up everyday and actually be productive? Just leave me be. Let me be a sloth.
Posted By Shady Clown at 2:29 PM - Fri May 05 2017
Use a different browser. Worked for someone I know.
And try to clear your browser history and cache for each if that doesn't help.
I can't help but wonder if maybe Xsolla is not parsing some billing addresses correctly from the store checkout page and therefore not processing the transaction. Maybe they have some difficulty with certain street addresses, city names or zip codes.
Those who fail to learn the historical maneuvers of the Great Dance are doomed to repeating a classic misstep. -- FC--96C878