COMMUNITY - FORUMS - TECHNICAL SUPPORT
Can't use MC and Store Credit for Token?

I have $5.00 in Store Credit and $30.00 in Merchandise Credit.

I want to use $5 of the store credit and $5 of the MC to pay for a guild token.

I hit Apply on the Store Credit.

and it works as inttended.

However the issue comes in where I try to apply the MC and it takes too much. (it goes down to -$5)

I tried different combinations, even tried using JUST the MC but it takes the $5 Store Credit for no reason without helping out the balance. (where's my $5 credit?!)

Anyway...wut do?


5/18/2017 10:52:26 PM #1

Vye just posted Here that they are aware of the problem and are investigating.
(comment #14)


5/18/2017 11:59:45 PM #2

I think the issue you are describing is independent of the token issues we were investigating. We're looking into this!


5/20/2017 1:09:11 PM #3

Nice catch!


5/20/2017 1:09:42 PM #4

Posted By Vye at 7:59 PM - Thu May 18 2017

I think the issue you are describing is independent of the token issues we were investigating. We're looking into this!

Any news about that QA server setup? ;)


5/25/2017 3:13:05 PM #5

I see what's going on here. I'll get a fix out asap.


ZRO

5/25/2017 7:43:41 PM #6

Oh sweet baby Jesus thank you!


5/26/2017 8:34:44 PM #7

Hey just a heads up, it's still doing it in case you made the changes. Sorry about the bump.


5/31/2017 10:24:15 AM #8

1 Day left on the sale... Still broken.