COMMUNITY - FORUMS - TECHNICAL SUPPORT
Once again Villager Tokens aren't showing up

I just purchased a token with a recruit credit that I had, however, it doesn't show that I have any tokens. :(


5/19/2017 3:04:35 AM #1

For whatever it's worth, it took a little while (over 30 mins) when I bought one earlier, before I saw it on my acct -> tokens page.

5/19/2017 4:12:16 AM #2

Posted By Flog at 9:04 PM - Thu May 18 2017

For whatever it's worth, it took a little while (over 30 mins) when I bought one earlier, before I saw it on my acct -> tokens page.

Oh, ok thanks.


5/19/2017 4:15:27 AM #3

Can someone clarify what the tokens are for? I see that they say "Contribute to town/guild" but I am not really clear on what that means.

EDIT: Sorry, just saw that this is on a tech support thread and it won't let me delete my comment.


5/19/2017 3:26:41 PM #4

Hehe.. No problem Malachid.

I still have not received my token though. :(


5/19/2017 5:46:57 PM #5

Hi Mystichaze,

We'll take a look at your account and make sure all is as it should be, thank you.


"Stupid questions make more sense than stupid mistakes."

5/19/2017 5:57:16 PM #6

Hello. I am a Bloodline backer who is unable to purchase tokens for the current contest. Also, besides seeing my pledge on kickstarter, where do I find my pledge status on Chronicles website?


Ethereal

5/19/2017 6:46:42 PM #7

@Ethereal, your pledge packpage should be displayed on your account page here. It should be the last thing under your name. However, jugding by your portrait border, you haven't linked you Kickstarter account with your account here.


5/19/2017 8:42:27 PM #8

Posted By Nimueh at 11:46 AM - Fri May 19 2017

@Ethereal, your pledge packpage should be displayed on your account page here. It should be the last thing under your name. However, jugding by your portrait border, you haven't linked you Kickstarter account with your account here.

That would be correct.


"Stupid questions make more sense than stupid mistakes."

5/19/2017 9:24:15 PM #9

Thank you Serpentius, I have sent an email as well just so you know and don't end up looking into it twice. :)


5/20/2017 1:55:31 AM #10

I also purchased a token with store credit and it was there...but now it isn't.

My wife just purchased 2 on her account, it charged her $20 twice ($40 total) and no tokens have shown up


5/20/2017 2:16:16 AM #11

We'll investigate further and see what's going on. So far it's just been display issues, not data or transaction errors. Not to worry, we'll get to the bottom of this!


5/20/2017 7:25:31 PM #12

Not trying to rush perfection I just wanted to let you know that I had the same issue with my alt Account. This time I purchased with the merchandise credit from my Kickstarter pledge.

Forum Account: MistySummers


5/21/2017 12:19:20 AM #13

Ok an update on my account, just in case the information is helpful to you in finding the bug. My account stated that I didn't have any tokens but I had tried to send it out anyway. As it turns out the Mayor I sent it to said it shows that he got it but also states that he doesn't have any tokens.

Whewww, that was a mouth full. :)


5/21/2017 11:16:03 PM #14

Posted By Nimueh at 7:46 PM - Fri May 19 2017

@Ethereal, your pledge packpage should be displayed on your account page here. It should be the last thing under your name. However, jugding by your portrait border, you haven't linked you Kickstarter account with your account here.

Thank you Nimeuh ;) I have been dealing with a lot of real life urgencies and finally catching up. Just linked in and looking forward to being an active member of COE's community.


Ethereal

5/22/2017 5:19:27 AM #15

Actually, I'm having the same issue. Just purchased it. Shows on my transactions, but not on the Token section of my account. Have my receipt and everything.


https://discord.gg/esT7wMN