COMMUNITY - FORUMS - TECHNICAL SUPPORT
Friend code doesn't work

I had 3 friends get the game but only got the ip and store credit for 2


Count Weylyn of Vit Kanin. Friend code B7D0EF

5/30/2017 6:32:53 AM #1

You only get IP and store credit from those who purchase the game, if the third person haven't invested in the game yet then it works as intended. If you're sure all three purchased the game, then perhaps one of them typo'ed the Friend Code or forgot to enter it.

5/30/2017 9:32:21 AM #2

they all say they entered it correctly and they all god it...


Count Weylyn of Vit Kanin. Friend code B7D0EF

5/30/2017 2:35:19 PM #3

If you're sure then I would suggest sending them a support email instead. It's possible they might not help if the mistake was on your friends side though (no FC change after account creation policy), but you might get lucky too, especially if it's obvious it was a typo. And if it turns out to be a genuine bug you'd saved others in the community from some headache.

The support email is best in these kind of situations because it may require referencing your friends accounts and having those checked, which is sensitive data not suitable on the forum.

5/31/2017 12:40:39 AM #4

test