COMMUNITY - FORUMS - REPORT A BUG
Pledge package store purchase failure

I was trying to take advantage of the Proprietor package, since it is $75 at the moment and an upgrade to the Merchant packaged I purchased during the Kickstarter for half the price. When i clicked the Checkout button, I was asked for a confirmation, and when I confirmed it just dropped me back to the Checkout page again.

In essence, I am unable to purchase a pledge package at the discount price because of an unknown error.


6/26/2017 2:18:59 AM #1

Hello,

We're sorry to hear you are experiencing an issue.

When we look up your email attached to your CoE account, we can't find any purchases in the last few days.

To keep your information private, it would be best if you email the details to [email protected] and we'll look into it!

Thank you.


"Stupid questions make more sense than stupid mistakes."

6/26/2017 4:00:36 AM #2

I had this experience when I initially tried to purchase my pledge package. Check with your card issuer and see if they are blocking the purchase. You can get that cleared up pretty quickly if that is the case.


6/26/2017 9:42:48 AM #3

I usually have stuff like this with my cookie and ad blockers. Try disabling them if you use any.


Brash