COMMUNITY - FORUMS - REPORT A BUG
Gmail Account Verification

Hey, for Gmail upper and lower case letters do not exist, but for Account creation here if i enter my Email Adress with capital letters, the account is different, can not be verified by google and not accessed, but counts as an active account.

Please remove the JustSomeElyrian Account, as i cannot access it. Further i believe mine is not the only account that could have been misscreated that way and still counts towards the plagued score


8/6/2018 7:42:27 PM #1

We're sorry you are experiencing an issue.

Google doesn't accept an email from us for verification based on case sensitivity. It is an international standard that email addresses are lower case.

When we look at your account, your email address is showing as lower case. There is no issue on our end, perhaps try checking your spam/junk folder?

Let us know if there is anything else we can do to assist.


"Stupid questions make more sense than stupid mistakes."

8/6/2018 7:50:59 PM #2

I think we also found what the real issue was.

The first account you created was missing a letter from the email address you entered in your 2nd account.

We will go ahead and remove the invalid account. Thank you.


"Stupid questions make more sense than stupid mistakes."