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I got an Elyrian pack and it didnt change my Plagued status

Hello, I just got by gift an elyrian pack to start generating pure tokens and it didnt switch my status to pure.

I hope you can help me to fight the plage, giving me the pure role as soon as possible.

Thank you!

Edit: I didnt get the pack at the event, it was a friend who gave it to me.

Edit2: I just got the pure role, thank you.


8/20/2018 7:30:32 PM #1

you should write support about that, maybe you did an screenshot before? i got cured today and it worked...sry to hear that you have problems :(


I was plaqued for a long time, but with help I was cured. May the inhabitants of Al´Khezam life long and in peace. Hail to the King!

8/22/2018 8:09:09 PM #2

A pack gifted takes until the next reset to change you to pure. If you earn one using the event, the change is immediate.

Thanks.


"Stupid questions make more sense than stupid mistakes."