COMMUNITY - FORUMS - GENERAL DISCUSSION
[Sticky] Let's talk about the Naming Process
+46

Hello everyone,

I trust you are all having a great time participating or observing Domain & Settlement Selection as Counts and Countesses begin to make their picks this week.

Today I wanted to discuss a topic that is near and dear to my heart and something I spend a lot of time on lately: name reviews.

As you know, when we first released surname reservations back in February of last year, there were a lot of questions initially about what was allowed and what wasn't. We had a list of public rules that were to be followed, as well as an auto filter that would automatically disallow many terms we deemed unworthy of inclusion. Additionally, we reserved a set of internal rules that we utilized as we reviewed each surname request We still have an escalation path if a particular surname required input from others in the studio. This four-point process is efficient, straightforward, and consistent. The surname Service Level Agreement (SLA) is 48 hours during weekdays, and 72 hours on holidays or weekends. We have been utilizing it for over a year and a half, and the process works really well.

With Domain and Settlement Selection upon us, we knew we'd need a similar system to manage domain name submissions. Our goal with Domain names is similar to our goal with Surnames: to allow a great deal of personal expression and creativity by our players, while still maintaining quality and immersion in the game world.

The Domain Name approval process is very similar, where we follow the rules listed in the official announcement and move through an auto-filter that disallows specific terms from even being submitted, such as vulgar words and reserved names.

The process

After you submit a new domain or settlement name we:

  1. Review the public rules to ensure you followed them.
  2. We review our set of internal rules that are meant to ensure the immersion factor we mentioned earlier. If the name is easy enough to decide on based on the research we perform, we approve or decline it.
  3. If it isn't as cut and dry, the domain name gets sent to the Council of Names for a final vote.
  4. Whatever the outcome, that decision is then relayed to the player via a Private Message, who can rejoice in their approval or try again with something different.

Every submission goes through the same process, and there are many steps involved in researching the submissions; some you may think of and others you may not. These domain names are important to you, your community, your brand. We get it! They are important to us as well, and often in a different way. Precisely because this is so important in many different ways, we spend this extra effort to make sure the names are suitable.

What happens after?

One of two things happen after you submit. Either your names are all approved within the SLA period or you receive a decline.

You will be notified via PM on the CoE website regarding whether your name was accepted or declined.

  • For any name that is approved, you will be notified within 5 business days after you submit each name.
  • For any name that is declined, you will be notified within the same 5 Business Day SLA. Each declined surname re-submission starts a new SLA period of 5 business days.

The Naming Panel: If your name in the naming panel is grey, that means it is still being reviewed. There's also a message that says it's pending review.

I hope this gives you some extra insight into this process. All of this is done in an effort to help you secure the perfect name while avoiding any delay or inconvenience during your name approval.

While it may appear random at first glance, this is a pretty complex vetting process designed, first and foremost, to maintain quality and immersion. Although there's always an element of subjectiveness to any decision, the team has put in place many steps in the process to make every decision as objective and consistent as possible.

Immersion-breaking itself is extremely subjective. This is why our team has a series of steps we follow before getting the final question of whether something is immersion-breaking.

Considering names

When choosing your Domain names, after making sure your name adheres to our publicly posted policy (linked above), keep these thoughts in mind:

  • We have a rule for a maximum of 3 words per domain. Don't try to be clever and bypass it.
  • Knowing the approximate level of technology that exists in Elyria, keep it era-appropriate.
  • Just as with surnames where we wouldn't allow Haris Pilton in our game, we also won't approve Winterfell or King's Landing. Names that are approved, even if you recognize them from something else, have been deemed acceptable.
  • Try to avoid places and names from real life, fictional or not; if they were made famous elsewhere, chances are they won't be approved (No Bikini Bottom, Athens, Seattle, Degoba, or Atlantis).
  • Don't copycat or troll others - this should be self-explanatory.
  • Funny jokes, puns, or names that are silly may be funny or comedic to you and your community have no place in Elyria and will be declined (no Towny Mctownface).
  • Avoid names that are similarly spelled or pronounced like already disallowed or declined names (No VVinterfehl, Doobaye, Bedrohk, or Archamm).
  • Don't abbreviate.
  • Previously declined surnames will not be able to be submitted as a domain name.
  • Already approved surnames may be submitted as a domain name but there is no guarantee it will be approved.
  • Names based on real world people, including the studio, studio employees, or their aliases, is not allowed.

This isn't a complete list of the internal rules we follow, but it gives you more substance as to how to choose your names wisely.

Remember to take the time to double check your name submission carefully prior to submitting it to be reviewed. However, if you do make a mistake or change your mind afterward, you can always make use of the rename scrolls.

If you see an already approved name that you feel violates these rules, keep in mind what we said about subjectivity. Don't submit a support ticket about it.

Now that we've covered what you needed from us and clarified the specifics of how names are reviewed, we wanted to cover something we need from you.

Community Cooperation

As you know we have a small team, so your support, understanding, and cooperation during this busy time of names approval during D&SS is critical. The other regular work that our teams are responsible for hasn't stopped just because D&SS is here. We just have additional jobs to do which makes your extra attention a requirement for a stress free event.

During the next few weeks, please adhere to the following guidelines:

  • Do Not email support and ask why your domain name was declined or ask for an appeal. It wasn't a mistake - it was vetted like every other name according to the approval process.
  • Do Not PM Serpentius or any other SBS staff or tag them in Discord chat or in the forums asking why your domain name was declined or to request an appeal for the same reason as above.
  • Do Not argue in public or debate why your name should have been approved and why the studio was wrong. The name was declined. You are certainly capable of coming up with another name you'd like.
  • Do Not tell your previously written-lore story to Serpentius or via a support ticket to substantiate why we should have approved or why we should approve your domain name. Unfortunately, lore created around a specific name prior to its approval does not supersede our rules for approval.
  • Do Not ask for special favors, to change a name you accidentally submitted, to approve something without vetting, or any other circumvention of the process that you can think of. The rules are in place for everyone and to ensure fair treatment.
  • Do Not email support or PM Serpentius or other studio members to pre-screen your names to ensure you can get them to pass. The name approval process is in place to handle all name requests.
  • Do Not ask any studio members about the time frame for your name submission. There is an SLA, which is specified above. Please don't contact us unless the deadline is missed.
  • Do Not jump to hasty conclusions if only some of your names were approved. sometimes the approving is easy; sometimes it requires going through the Council of Names which may take more time.
  • Please understand that a lower priority or non-DSS related support ticket or inquiry may not be resolved right away.
  • Stay considerate! We're all excited for D&SS and working very hard to make this experience awesome for everyone. Help us help you make that so!

In Closing

Ultimately, we want this to be a fun and exciting experience for you, and we understand that the process of claiming can be stressful enough without having to worry about your domain names. A domain can have its name rejected as many times as it needs to get to the one that works for both the studio and you. There's no rush or need to get pre-approvals. If a name doesn't pass, simply try another one. Names can be resubmitted or changed up until Exposition begins, so there's plenty of time.

If you have any questions about this process, please ask them in this thread. We will do our best to respond to you as completely and quickly as possible. Again, please do not ask questions in this thread that would violate the Do Nots above!

Thank you all for helping to make Domain and Settlement Selection a success for everyone!

Until next time,

More to come...


"Stupid questions make more sense than stupid mistakes."

...
9/9/2019 8:53:58 PM #31
-4

Posted By Serpentius at 06:46 AM - Tue Sep 10 2019

Posted By Ineluki at 12:36 PM - Mon Sep 09 2019

You have already been trolled by a duke who slipped Somalia spelled backwards past you(Ailamos), or is spelling country names backwards acceptable?

Then you let someone name their Duchy Aquitania, an imperial province of the Roman empire and a direct reference to the Gauls and Aquitani.

Are you really bad at enforcing your own rules? or is this process super subjective and you are going to let some people get away with stuff and others not?

We did not get trolled, but as the post stated already, naming approval is subjective. We don't expect everyone to agree with them.

Your subjectivity related to our enforcing of our rules is noted.

Posted By Serpentius at 06:48 AM - Tue Sep 10 2019

Posted By Ineluki at 12:48 PM - Mon Sep 09 2019

Posted By whynot at 05:30 AM - Tue Sep 10 2019

Thank you for some clarity on this topic but why not just post the entire rules. Public rules/internal rules just complicate The process for us. The "do not" rules very clear but naming rules are still only half clear. If we know what all the rules are then we can save the studio and ourselves time when picking names.

If they don't publish the internal rules, they can apply them when they want to and bend them when they want to without scrutiny...

We have provided as many of our guidelines as we are prepared to, your opinion and feedback is noted.

Your snark is noted.


9/9/2019 8:57:32 PM #32
+13

Posted By Ineluki at 1:53 PM - Mon Sep 09 2019

Posted By Serpentius at 06:46 AM - Tue Sep 10 2019

Posted By Ineluki at 12:36 PM - Mon Sep 09 2019

You have already been trolled by a duke who slipped Somalia spelled backwards past you(Ailamos), or is spelling country names backwards acceptable?

Then you let someone name their Duchy Aquitania, an imperial province of the Roman empire and a direct reference to the Gauls and Aquitani.

Are you really bad at enforcing your own rules? or is this process super subjective and you are going to let some people get away with stuff and others not?

We did not get trolled, but as the post stated already, naming approval is subjective. We don't expect everyone to agree with them.

Your subjectivity related to our enforcing of our rules is noted.

Posted By Serpentius at 06:48 AM - Tue Sep 10 2019

Posted By Ineluki at 12:48 PM - Mon Sep 09 2019

Posted By whynot at 05:30 AM - Tue Sep 10 2019

Thank you for some clarity on this topic but why not just post the entire rules. Public rules/internal rules just complicate The process for us. The "do not" rules very clear but naming rules are still only half clear. If we know what all the rules are then we can save the studio and ourselves time when picking names.

If they don't publish the internal rules, they can apply them when they want to and bend them when they want to without scrutiny...

We have provided as many of our guidelines as we are prepared to, your opinion and feedback is noted.

Your snark is noted.

No snark intended, just trying to respond to your complaints about the answers we provided in this post.


"Stupid questions make more sense than stupid mistakes."

9/9/2019 9:00:08 PM #33
+16

This makes perfect sense to me. What I do not understand is why there is so much grief over names for a world that has never existed before? That fact alone should inspire everyone to get creative and start anew. Leave everything you have done elsewhere, outside of Elyria. Problem solved, IMO.


9/9/2019 9:10:32 PM #34
-1

Posted By Serpentius at 06:46 AM - Tue Sep 10 2019

We did not get trolled, but as the post stated already, naming approval is subjective. We don't expect everyone to agree with them.

Your subjectivity related to our enforcing of our rules is noted.

So it's basically comes down to one simple point, depending who the person is? I would say it came down to how much the person backed. But seeing one duke got denied, it can't be that.

But really it looks pretty dam dodgy, when some people have names that completely go against the naming rules. Really just going to confuse people.


9/9/2019 9:19:02 PM #35
-6

Posted By Azzerhoden Razeri at 12:37 PM - Mon Sep 09 2019

While I can appreciate the difficulty in approving names this rule: Try to avoid places and names from real life, fictional or not; if they were made famous elsewhere, chances are they won't be approved (No Bikini Bottom, Athens, Seattle, Degoba, or Atlantis)

is, for practical reasons, fairly impossible to meet. The real world is a very large place all on its own. Then toss in fictional locations, and most of the reasonable spelling possibilities are gone. So ultimately this rule is subjectively based on someones knowledge of pop culture and geography.

The result: even with a gaming background stretching over 15 years across multiple MMOs, a name well known in the gaming community across friends and foes alike is denied it's heritage. Even though this game and the organization seems made for each other.

Kinda makes me regret the newsletter I just mailed out to over 1,000 current and former guild members to drive interest in this game.

To be fair, they literally and outright in the post acknowledged that it was subjective. It basically relies on one or multiple persons (depending on if it goes to the council)'s knowledge of real world and fictional place names. In my opinion, part of the council approval process is if more than a percentage (say 50%) of the council can recognize it as a well-known real or fictional place, it gets rejected.

Of the examples you used: I didn't know Rhineland was a real place until I researched it just now. I've watched GoT (admittedly, only read half of the first book years before the tv series) and I still forget that Valyria was a place there; additionally, Valyria was a kingdom name long before GoT became more popularized by tv.


67CAC0

"Different denotes neither bad nor good, but it certainly means not the same."

-Just a lowly beekeeper

9/9/2019 9:30:33 PM #36
+9

Posted By Levald at 1:37 PM - Mon Sep 09 2019

Our community name (the Duchy of Wessex) was denied and I'm thinking most likely due to its popularity in modern pop culture, though our community predates these pop culture references by nearly a decade and has been a well known community in the sandbox gaming scene for at least half that time...

Maybe you don't realize how familiar that name is? It's like calling yourself the Duchy of California and then getting upset when it doesn't pass.

No matter how good you think your name is, always have a backup.


9/9/2019 9:39:47 PM #37
-13

We know its been popularized NOW, but it wasn't 6 years ago and the community has been has been around since 2005. Like I said earlier, If Elyria Ohio suddenly became popularized it shouldn't be held against the name of the game and a pop culture reference starting 5 years ago shouldn't be held against a 14 year old community.

We can easily prove we didn't select our name because we thought it "sounded cool in Vikings"


9/9/2019 10:28:08 PM #38
+6

Posted By Levald at 10:39 PM - Mon Sep 09 2019

We can easily prove we didn't select our name because we thought it "sounded cool in Vikings"

Pretty sure it's more the reference to the historic kingdom (and modern Earl) than the TV(?) show that made the name not pass. Same reason Latinum in Arkadia is now named Emerald Bay.


Coming Soon(tm)

9/9/2019 10:35:41 PM #39
+14

Seriously. Wessex is a major historic name. Alfred the Great was king of Wessex. Pro-tip, if a historical kingdom was ruled by a guy so cool he got called “the Great” it won’t pass muster as a COE name

It is also currently used. Very popular as a company name in the west counties. There is even a regional Wessex political party. I know no one cares about Prince Edward, but he is the current Earl of Wessex.

SBS doesn’t want a Cease and Desist letter from Buckingham Palace.


Count of Frostale, in the Duchy of Fioralba, in the Kingdom of Ashland, by the Grace of Haven. The above opinions are mine alone and do not reflect those of my Kingdom or Duchy.

https://chroniclesofelyria.com/forum/topic/17117/naw-the-duchy-of-fioralba

https://chroniclesofelyria.com/forum/topic/14124/naw-kingdom-of-ashland

9/9/2019 10:50:09 PM #40
-12

Posted By chipla at 3:28 PM - Mon Sep 09 2019

Posted By Levald at 10:39 PM - Mon Sep 09 2019

We can easily prove we didn't select our name because we thought it "sounded cool in Vikings"

Pretty sure it's more the reference to the historic kingdom (and modern Earl) than the TV(?) show that made the name not pass. Same reason Latinum in Arkadia is now named Emerald Bay.

Except that other, equally historic names were approved. It's entirely because of Vikings.

For 15+ years we have built content. In Darkfall the developers incorporated some of our lore into the game. They even named a Mace after our leader because of his 'diplomacy' skills. https://media.discordapp.net/attachments/484752032578666505/620751021232095240/unknown.png?width=186&height=375

Yet here we are now, looking at a game where we can make significant contributions to the lore of the game (already noted in a recent blog), and we are slapped down because someone decided to make a television show with vikings that is only loosely based on historic facts.

EDIT: Adding the quote from the blog Fun Fact: "The design and government documents of Valyria were inspired by those which were used ten years ago to successfully organize a large kingdom of 45 separate clans to conquer half of the server of 2009's Darkfall in the first year of its release. This was the Kingdom of Hyperion, which was one of the first gaming groups to try implementing a true feudal culture as seen in Chronicles of Elyria."

It all ties together


9/9/2019 10:56:32 PM #41
+3

why should it take so much time for me to notice this has nothing to do with me? What is this noise?


6D242B

9/9/2019 11:19:47 PM #42
+0

When the game is launched, who names new settlements e.g. squatted plots that the squatters eventually get the legal right to?


9/9/2019 11:29:34 PM #43
+5

TL/DR of the OP is "i do what i want!" "deal with it!"


9/10/2019 1:04:07 AM #44
+4

Posted By Azzerhoden Razeri at 6:50 PM - Mon Sep 09 2019

Posted By chipla at 3:28 PM - Mon Sep 09 2019

Posted By Levald at 10:39 PM - Mon Sep 09 2019

We can easily prove we didn't select our name because we thought it "sounded cool in Vikings"

Pretty sure it's more the reference to the historic kingdom (and modern Earl) than the TV(?) show that made the name not pass. Same reason Latinum in Arkadia is now named Emerald Bay.

Except that other, equally historic names were approved. It's entirely because of Vikings.

For 15+ years we have built content. In Darkfall the developers incorporated some of our lore into the game. They even named a Mace after our leader because of his 'diplomacy' skills. https://media.discordapp.net/attachments/484752032578666505/620751021232095240/unknown.png?width=186&height=375

Yet here we are now, looking at a game where we can make significant contributions to the lore of the game (already noted in a recent blog), and we are slapped down because someone decided to make a television show with vikings that is only loosely based on historic facts.

EDIT: Adding the quote from the blog Fun Fact: "The design and government documents of Valyria were inspired by those which were used ten years ago to successfully organize a large kingdom of 45 separate clans to conquer half of the server of 2009's Darkfall in the first year of its release. This was the Kingdom of Hyperion, which was one of the first gaming groups to try implementing a true feudal culture as seen in Chronicles of Elyria."

It all ties together

The point is, you didn’t invent the name. It’s been in existence for over a thousand years. I bet if someone tried to pass off German it would get denied for the same reason your name did. It’s the name of a real area on earth that is very recognizable.


9/10/2019 1:36:33 AM #45
-2

Oh man I hope Serp notes me, too.


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