COMMUNITY - FORUMS - REPORT A BUG
Problem with authenticating accounts through Gmail

(I have had two error reports pertaining to this problem the first is trying to contact support and the second is the initial error not allowing me to authenticate my account)

Content:

Error Message

Delivery to the following recipient failed permanently:

 [email protected]

Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain chroniclesofelyria.com by parkmail.dynadot.com. [52.36.131.156].

The error that the other server returned was: 550 recipient unrecognized

----- Original message -----

DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=gmail.com; s=20120113; h=mime-version:from:date:message-id:subject:to; bh=qmdNrCdy7FIJUn7CNIb96UjNI0OKPqRX/RuUWCEHQc8=; b=esMFb8ZzwQY3i8yTQWFgU7Ri3ChceFlE8YZjFh6FrKgt9/4/pJsVLIzCqgv4HYcD2H FXPCpbrqBLVqTkbcQJYz36420XbFRVVo6aXpnYtRW+f7AfvtYlTYK9l1JzQXJPHgvuvc pyBmaBOgKo8U1CjbIUoaTE1V4M0QfK+ka1CuT530q35+s9t1Bh2TX4W+vZbJoIJnWILS IulCIlrfLpm8JAoMobQFnRIhCjP9s8ZzieaWGt0YiL41WaY/dpzJMUGZePhVZlrqIbKd 0nTY6hxZspi6edeUMzWcPtVrI73CxTBRBI8h2sryFJ+MqjjYDu+rArE/lMtiJJVYBxjU c5bw== X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=1e100.net; s=20130820; h=x-gm-message-state:mime-version:from:date:message-id:subject:to; bh=qmdNrCdy7FIJUn7CNIb96UjNI0OKPqRX/RuUWCEHQc8=; b=HDuV8Ttk+OHmGLBU6X1ThaYJ1YKK6hR7HJcmVcYRbL+H89VMKI49orgnQyQ5DAi6oO mzCU1QHbNckznDCzN0VKpl5eYXyMfrP0lyYnAacYmIyt4gCEYhOJrLg1f8jhz4s7bOfP rVCpuunFbAOHkNCT4zcnQSCy7o/marwT2IO0I1vhMv6djfC3qkgTcKkBw+Mz2RbzZOYZ 56xiWpYf/yamG8bqfQqHgCMtvaWJ6oT1AmLXQ976VaMl7oQl1hbRgaus7zNPDsa77NGa sImbKghkVtEcr3//4g0I22gaMsCPkhKTF6+QRgSDcAubiUlMV99dhIhP5WyFrbZL3i9T pXyQ== X-Gm-Message-State: ABUngvfT4nxBobVTiXQBBx71j5neRC7DEOGld5fdJ0w5Qf3C2s8lp0VSsxIZmhRTelRgznadB3w3j6cNsaErAQ== X-Received: by 10.55.52.7 with SMTP id b7mr718287qka.223.1478405536604; Sat, 05 Nov 2016 21:12:16 -0700 (PDT) MIME-Version: 1.0 Received: by 10.237.37.208 with HTTP; Sat, 5 Nov 2016 21:12:16 -0700 (PDT)

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Server Error in '/' Application.

Runtime Error

Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine.

Details: To enable the details of this specific error message to be viewable on remote machines, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "Off".

<!-- Web.Config Configuration File -->

<configuration> <system.web> <customErrors mode="Off"/> </system.web> </configuration>

Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL.

<!-- Web.Config Configuration File -->

<configuration> <system.web> <customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/> </system.web> </configuration>

Detailed Description

Not much more to say except that I can't authenticate my account and I cant contact support.

Reproduction Steps

I signed up, the email did not show up in my inbox then I tried to accept it when I found it, it failed and gave my the second message then I tried to report the problem and it gave me the first message.


Luna server. Brudvir, Mayor/Shipwright/Lumberjack/Hunter. Kingdom Vornair, Duchy Dawn's Reach, county Penhook Bridge, Town: Amber Harbor, Currently, have 2500 EP at my disposal to develop my business. Friend Code: AB0DD0

11/25/2016 9:14:52 PM #1

Hello!

I have the same problem! Both troubles! And i don' have any solution because I don't understand what happen.


11/25/2016 9:19:09 PM #2

You'll want to speak with one of Soulbound Studios staff about this. You can find their support page here, you can find their Discord here or you may find their IRC channel here. You can contact them through anyone of these methods.

Best of wishes to you and God bless you.

-MX.


Alt text - can be left blank

11/25/2016 9:30:12 PM #3

Perfect, I have not received any "delivery failed" yet. Maybe they have not updated the auto-message with the new e-mail... Well, now to wait.

Thanks and the same to you.