COMMUNITY - FORUMS - TECHNICAL SUPPORT
Where is my kickstart?
+0

Way back i pledged in kickstarer as a count but it doesnt seem to have transferred to here. i went through my emails but i didnt get anything about this or i may have gotten marked as spam and deleted. how do i get my kickstarter package?


It's just a box

5/26/2017 12:42:29 AM #1
+7

Hail, Cardboard Cutout, and thank you for supporting CoE's development so early on!

Your Kickstarter pledge needs to be manually bound to your account, as sometimes the email addresses for people's Kickstarter and forum accounts differ.

Looking at your account info, I can see that your emails actually match up! If you wish, I can PM you via the messaging feature on the forums the link to bind your accounts :)


5/26/2017 12:52:31 AM #2
+1

that would be fantastic i didnt know where to ask so thank you


It's just a box

5/26/2017 12:56:01 AM #3
+5

Sent! Happy to help~


5/26/2017 9:40:10 AM #4
+0

welcome back to the community, noble Count.


Town of Brash

5/26/2017 9:49:38 AM #5
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Welcome! There's no better time for coming back!


Duke of Lyrhia

5/26/2017 3:46:11 PM #6
+1

Hello all,

I am a Kickstarter backer as well. I believe I am a bloodline level backer. It seems that I didn't combine bind my kickstarter pledge information to this account. I also have a suspicion that my kickstarter email is not my primary email used for this account.

Any help would be much appreciated!


5/26/2017 4:35:20 PM #7
+3

Hi Vexxinic,

Upon reviewing your account, it does confirm your **4@gmail.com account has been verified.

I can either send you the link to bind your accounts via PM or email, please reply back and let me know which you prefer.

Glad you are here!


"Stupid questions make more sense than stupid mistakes."

5/26/2017 7:36:31 PM #8
+0

Serpentius,

Thank you for checking for me! Email would be preferable for me. I have to get my barrings on navigating the site again heh.


6/16/2017 12:13:39 AM #9
+1

Hello, may I please have some help with the same problem- only recently checked back to realise I have no idea what's happening anymore :P


6/16/2017 12:20:18 AM #10
+4

Here it is.

Sorry. I can't help myself sometimes.


6/17/2017 2:17:44 PM #11
+2

To complete this process we need to verify emails, so the best way to resolve this is to email us at support@soulboundstudios.com

Cheers!


"Stupid questions make more sense than stupid mistakes."

6/17/2017 2:26:21 PM #12
+2

Thanks, will get on this straight away.


6/17/2017 5:43:22 PM #13
+1

Just received and replied to your email, you should be all set!


"Stupid questions make more sense than stupid mistakes."

6/18/2017 3:51:27 PM #14
-1

I would like you to do the same to my kick starter acc. as I can't see both accounts at the same place both accounts need to be in the same place and should be easy to find.


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