COMMUNITY - FORUMS - GENERAL DISCUSSION
[Sticky] Let's talk about the Naming Process
+46

Hello everyone,

I trust you are all having a great time participating or observing Domain & Settlement Selection as Counts and Countesses begin to make their picks this week.

Today I wanted to discuss a topic that is near and dear to my heart and something I spend a lot of time on lately: name reviews.

As you know, when we first released surname reservations back in February of last year, there were a lot of questions initially about what was allowed and what wasn't. We had a list of public rules that were to be followed, as well as an auto filter that would automatically disallow many terms we deemed unworthy of inclusion. Additionally, we reserved a set of internal rules that we utilized as we reviewed each surname request We still have an escalation path if a particular surname required input from others in the studio. This four-point process is efficient, straightforward, and consistent. The surname Service Level Agreement (SLA) is 48 hours during weekdays, and 72 hours on holidays or weekends. We have been utilizing it for over a year and a half, and the process works really well.

With Domain and Settlement Selection upon us, we knew we'd need a similar system to manage domain name submissions. Our goal with Domain names is similar to our goal with Surnames: to allow a great deal of personal expression and creativity by our players, while still maintaining quality and immersion in the game world.

The Domain Name approval process is very similar, where we follow the rules listed in the official announcement and move through an auto-filter that disallows specific terms from even being submitted, such as vulgar words and reserved names.

The process

After you submit a new domain or settlement name we:

  1. Review the public rules to ensure you followed them.
  2. We review our set of internal rules that are meant to ensure the immersion factor we mentioned earlier. If the name is easy enough to decide on based on the research we perform, we approve or decline it.
  3. If it isn't as cut and dry, the domain name gets sent to the Council of Names for a final vote.
  4. Whatever the outcome, that decision is then relayed to the player via a Private Message, who can rejoice in their approval or try again with something different.

Every submission goes through the same process, and there are many steps involved in researching the submissions; some you may think of and others you may not. These domain names are important to you, your community, your brand. We get it! They are important to us as well, and often in a different way. Precisely because this is so important in many different ways, we spend this extra effort to make sure the names are suitable.

What happens after?

One of two things happen after you submit. Either your names are all approved within the SLA period or you receive a decline.

You will be notified via PM on the CoE website regarding whether your name was accepted or declined.

  • For any name that is approved, you will be notified within 5 business days after you submit each name.
  • For any name that is declined, you will be notified within the same 5 Business Day SLA. Each declined surname re-submission starts a new SLA period of 5 business days.

The Naming Panel: If your name in the naming panel is grey, that means it is still being reviewed. There's also a message that says it's pending review.

I hope this gives you some extra insight into this process. All of this is done in an effort to help you secure the perfect name while avoiding any delay or inconvenience during your name approval.

While it may appear random at first glance, this is a pretty complex vetting process designed, first and foremost, to maintain quality and immersion. Although there's always an element of subjectiveness to any decision, the team has put in place many steps in the process to make every decision as objective and consistent as possible.

Immersion-breaking itself is extremely subjective. This is why our team has a series of steps we follow before getting the final question of whether something is immersion-breaking.

Considering names

When choosing your Domain names, after making sure your name adheres to our publicly posted policy (linked above), keep these thoughts in mind:

  • We have a rule for a maximum of 3 words per domain. Don't try to be clever and bypass it.
  • Knowing the approximate level of technology that exists in Elyria, keep it era-appropriate.
  • Just as with surnames where we wouldn't allow Haris Pilton in our game, we also won't approve Winterfell or King's Landing. Names that are approved, even if you recognize them from something else, have been deemed acceptable.
  • Try to avoid places and names from real life, fictional or not; if they were made famous elsewhere, chances are they won't be approved (No Bikini Bottom, Athens, Seattle, Degoba, or Atlantis).
  • Don't copycat or troll others - this should be self-explanatory.
  • Funny jokes, puns, or names that are silly may be funny or comedic to you and your community have no place in Elyria and will be declined (no Towny Mctownface).
  • Avoid names that are similarly spelled or pronounced like already disallowed or declined names (No VVinterfehl, Doobaye, Bedrohk, or Archamm).
  • Don't abbreviate.
  • Previously declined surnames will not be able to be submitted as a domain name.
  • Already approved surnames may be submitted as a domain name but there is no guarantee it will be approved.
  • Names based on real world people, including the studio, studio employees, or their aliases, is not allowed.

This isn't a complete list of the internal rules we follow, but it gives you more substance as to how to choose your names wisely.

Remember to take the time to double check your name submission carefully prior to submitting it to be reviewed. However, if you do make a mistake or change your mind afterward, you can always make use of the rename scrolls.

If you see an already approved name that you feel violates these rules, keep in mind what we said about subjectivity. Don't submit a support ticket about it.

Now that we've covered what you needed from us and clarified the specifics of how names are reviewed, we wanted to cover something we need from you.

Community Cooperation

As you know we have a small team, so your support, understanding, and cooperation during this busy time of names approval during D&SS is critical. The other regular work that our teams are responsible for hasn't stopped just because D&SS is here. We just have additional jobs to do which makes your extra attention a requirement for a stress free event.

During the next few weeks, please adhere to the following guidelines:

  • Do Not email support and ask why your domain name was declined or ask for an appeal. It wasn't a mistake - it was vetted like every other name according to the approval process.
  • Do Not PM Serpentius or any other SBS staff or tag them in Discord chat or in the forums asking why your domain name was declined or to request an appeal for the same reason as above.
  • Do Not argue in public or debate why your name should have been approved and why the studio was wrong. The name was declined. You are certainly capable of coming up with another name you'd like.
  • Do Not tell your previously written-lore story to Serpentius or via a support ticket to substantiate why we should have approved or why we should approve your domain name. Unfortunately, lore created around a specific name prior to its approval does not supersede our rules for approval.
  • Do Not ask for special favors, to change a name you accidentally submitted, to approve something without vetting, or any other circumvention of the process that you can think of. The rules are in place for everyone and to ensure fair treatment.
  • Do Not email support or PM Serpentius or other studio members to pre-screen your names to ensure you can get them to pass. The name approval process is in place to handle all name requests.
  • Do Not ask any studio members about the time frame for your name submission. There is an SLA, which is specified above. Please don't contact us unless the deadline is missed.
  • Do Not jump to hasty conclusions if only some of your names were approved. sometimes the approving is easy; sometimes it requires going through the Council of Names which may take more time.
  • Please understand that a lower priority or non-DSS related support ticket or inquiry may not be resolved right away.
  • Stay considerate! We're all excited for D&SS and working very hard to make this experience awesome for everyone. Help us help you make that so!

In Closing

Ultimately, we want this to be a fun and exciting experience for you, and we understand that the process of claiming can be stressful enough without having to worry about your domain names. A domain can have its name rejected as many times as it needs to get to the one that works for both the studio and you. There's no rush or need to get pre-approvals. If a name doesn't pass, simply try another one. Names can be resubmitted or changed up until Exposition begins, so there's plenty of time.

If you have any questions about this process, please ask them in this thread. We will do our best to respond to you as completely and quickly as possible. Again, please do not ask questions in this thread that would violate the Do Nots above!

Thank you all for helping to make Domain and Settlement Selection a success for everyone!

Until next time,

More to come...


"Stupid questions make more sense than stupid mistakes."

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9/10/2019 6:40:00 PM #76
+6

Posted By Dakota at 4:25 PM - Tue Sep 10 2019

You can claim the studio has an extensive vetting process, but since it's all "subjective" and there is no appeal process it really doesn't matter what you tell us the process is, in reality, you reserve the right to accept or deny our chosen names on a whim without any consistency in what passes muster and what doesn't.

My question here is... so what?

At the end of the day, taking a subjective approach to this gives them license to bypass what may otherwise be difficult decisions between something that's technically correct but a bad fit in spirit, or vice versa, and simply get on with the process. Pick your battles, people. Do we really want to fight tooth and nail for every last bit of ground we can get from the devs here, at the expense of time they could spend getting the game into alpha? Names are important, yes. But the what and why of how names get rejected or accepted is a small matter in the long run. It doesn't have to be perfect, it just needs to get the job done as quickly as is feasible.


To touch Divinity, one must be prepared to brave Reality.

9/10/2019 7:07:04 PM #77
+11

Posted By Azzerhoden Razeri at 5:25 PM - Tue Sep 10 2019

And of course, there was never, ever, a Duchy of Wessex in the real world. There was a Kingdom of Wessex, so applying your logic someone attempting to name a Kingdom "Wessex" should be rejected.

As impressive your past accomplishments are in other realms, it is unfortunate you chose such a historically pedestrian name as Wessex. If only you knew then what you know now, this could have been an entirely different parley.


9/10/2019 7:12:18 PM #78
+10

Posted By Viscerata at 12:07 PM - Tue Sep 10 2019

Posted By Azzerhoden Razeri at 5:25 PM - Tue Sep 10 2019

And of course, there was never, ever, a Duchy of Wessex in the real world. There was a Kingdom of Wessex, so applying your logic someone attempting to name a Kingdom "Wessex" should be rejected.

As impressive your past accomplishments are in other realms, it is unfortunate you chose such a historically pedestrian name as Wessex. If only you knew then what you know now, this could have been an entirely different parley.

Yep -- they could have picked any other Saxon name. Like East Saxon -- wait, that's "Essex." OK -- South Saxon -- uh, that's "Sussex." North Saxon -- Norsex .. Their motto could be Neither Peace Norsex.


Count of Frostale, in the Duchy of Fioralba, in the Kingdom of Ashland, by the Grace of Haven. The above opinions are mine alone and do not reflect those of my Kingdom or Duchy.

https://chroniclesofelyria.com/forum/topic/17117/naw-the-duchy-of-fioralba

https://chroniclesofelyria.com/forum/topic/14124/naw-kingdom-of-ashland

9/10/2019 7:18:24 PM #79
+1

Posted By Beathan at 9:12 PM - Tue Sep 10 2019

Yep -- they could have picked any other Saxon name. Like East Saxon -- wait, that's "Essex." OK -- South Saxon -- uh, that's "Sussex." North Saxon -- Norsex .. Their motto could be Neither Peace Norsex.

LMAO!! You missed Outer Range Arid Land Saxony 🤣🤣🤣🤣


9/10/2019 7:34:50 PM #80
-2

There isn’t a duchy of Aquitaine in Tyria, for the record, it’s Aquitainia, the real life name was Duchy of Aquitaine (France) or Gallia Aquitania (Roman Province); if you drop the Gallia part it is no longer the proper historic name; similarly to Rothenburg, there is no such place in real life formally named simpy Rothenburg, there is a small city in Ansbach, Germany called Rothenburg ob der Tauber; but 99% of Americans have never heard of it (on NA-W the server probably least likely to have any Europeans who have actually been there or even heard of it to break their immersion).


9/10/2019 7:37:20 PM #81
+6

Posted By Wolfguarde at 2:40 PM - Tue Sep 10 2019

Posted By Dakota at 4:25 PM - Tue Sep 10 2019

You can claim the studio has an extensive vetting process, but since it's all "subjective" and there is no appeal process it really doesn't matter what you tell us the process is, in reality, you reserve the right to accept or deny our chosen names on a whim without any consistency in what passes muster and what doesn't.

My question here is... so what?

At the end of the day, taking a subjective approach to this gives them license to bypass what may otherwise be difficult decisions between something that's technically correct but a bad fit in spirit, or vice versa, and simply get on with the process. Pick your battles, people. Do we really want to fight tooth and nail for every last bit of ground we can get from the devs here, at the expense of time they could spend getting the game into alpha? Names are important, yes. But the what and why of how names get rejected or accepted is a small matter in the long run. It doesn't have to be perfect, it just needs to get the job done as quickly as is feasible.

Honestly, I have no problem with them being 100% subjective, If they had come out and said, "we are picking based on what we think fits best in the world we are creating" and that was the sole basis they used that would be 100% fine,

Where I have a problem lies in them saying there is a process, and listing the rules of that process, and then accepting some violations of that rule while denying others.


9/12/2019 2:01:08 PM #82
+1

Posted By EdwardBishop at 2:34 PM - Tue Sep 10 2019

There isn’t a duchy of Aquitaine in Tyria, for the record, it’s Aquitainia, the real life name was Duchy of Aquitaine (France) or Gallia Aquitania (Roman Province); if you drop the Gallia part it is no longer the proper historic name; similarly to Rothenburg, there is no such place in real life formally named simpy Rothenburg, there is a small city in Ansbach, Germany called Rothenburg ob der Tauber; but 99% of Americans have never heard of it (on NA-W the server probably least likely to have any Europeans who have actually been there or even heard of it to break their immersion).

You realize how pedantic that explanation is, right?


9/12/2019 5:15:59 PM #83
+2

But, I really wanted Harris Piltdownmann from the town of H'oaxville.....dagnabbit,,,back to the drawing board.

And the real troll for Ailamos, would be if it had a sister-city named, Ailandy.


Three aberrations that have plagued gamers from the beginning: The Lag Monster, the Mistell Maven and the Typo-Daemon. Their actions have to led to laughter, anger and tears since the beginning of the Internet.

9/12/2019 8:03:23 PM #84
+0

Nice.


9/12/2019 8:54:27 PM #85
+1

Has anyone here had their county name accepted but heard absolutely nothing about their settlement name?

Everyone I know has either had it accepted or rejected. I've not even had an accepted or rejected message and it's been three and a half days now, starting to think something has gone wrong somewhere.

I'll wait for the 5 days to be up but it's annoying not knowing if it's actually still being reviewed or if something has gone wrong lol.


9/12/2019 9:40:47 PM #86
-2

Posted By Dakota at 9:37 PM - Tue Sep 10 2019

Posted By Wolfguarde at 2:40 PM - Tue Sep 10 2019

Posted By Dakota at 4:25 PM - Tue Sep 10 2019

You can claim the studio has an extensive vetting process, but since it's all "subjective" and there is no appeal process it really doesn't matter what you tell us the process is, in reality, you reserve the right to accept or deny our chosen names on a whim without any consistency in what passes muster and what doesn't.

My question here is... so what?

At the end of the day, taking a subjective approach to this gives them license to bypass what may otherwise be difficult decisions between something that's technically correct but a bad fit in spirit, or vice versa, and simply get on with the process. Pick your battles, people. Do we really want to fight tooth and nail for every last bit of ground we can get from the devs here, at the expense of time they could spend getting the game into alpha? Names are important, yes. But the what and why of how names get rejected or accepted is a small matter in the long run. It doesn't have to be perfect, it just needs to get the job done as quickly as is feasible.

Honestly, I have no problem with them being 100% subjective, If they had come out and said, "we are picking based on what we think fits best in the world we are creating" and that was the sole basis they used that would be 100% fine,

Where I have a problem lies in them saying there is a process, and listing the rules of that process, and then accepting some violations of that rule while denying others.

So basically you're mad that they tried to make a thorough, yet subjective process? You'd been ok if they had just given Serp carte blanche to do as he pleases, but are now pissed they actually tried to formalize it somewhat?


Brash

9/12/2019 11:46:32 PM #87
+1

Posted By Stormbreaker at 4:54 PM - Thu Sep 12 2019

Has anyone here had their county name accepted but heard absolutely nothing about their settlement name?

Everyone I know has either had it accepted or rejected. I've not even had an accepted or rejected message and it's been three and a half days now, starting to think something has gone wrong somewhere.

I'll wait for the 5 days to be up but it's annoying not knowing if it's actually still being reviewed or if something has gone wrong lol.

I kept the default county name, I liked it. Just got word on my city name, unfortunately it was denied so I’ll be submitting another when I get home.


9/13/2019 12:21:41 AM #88
+3

Posted By Terrantal at 2:40 PM - Thu Sep 12 2019

Posted By Dakota at 9:37 PM - Tue Sep 10 2019

Posted By Wolfguarde at 2:40 PM - Tue Sep 10 2019

Posted By Dakota at 4:25 PM - Tue Sep 10 2019

You can claim the studio has an extensive vetting process, but since it's all "subjective" and there is no appeal process it really doesn't matter what you tell us the process is, in reality, you reserve the right to accept or deny our chosen names on a whim without any consistency in what passes muster and what doesn't.

My question here is... so what?

At the end of the day, taking a subjective approach to this gives them license to bypass what may otherwise be difficult decisions between something that's technically correct but a bad fit in spirit, or vice versa, and simply get on with the process. Pick your battles, people. Do we really want to fight tooth and nail for every last bit of ground we can get from the devs here, at the expense of time they could spend getting the game into alpha? Names are important, yes. But the what and why of how names get rejected or accepted is a small matter in the long run. It doesn't have to be perfect, it just needs to get the job done as quickly as is feasible.

Honestly, I have no problem with them being 100% subjective, If they had come out and said, "we are picking based on what we think fits best in the world we are creating" and that was the sole basis they used that would be 100% fine,

Where I have a problem lies in them saying there is a process, and listing the rules of that process, and then accepting some violations of that rule while denying others.

So basically you're mad that they tried to make a thorough, yet subjective process? You'd been ok if they had just given Serp carte blanche to do as he pleases, but are now pissed they actually tried to formalize it somewhat?

No he's made because rather then saying we have a set of rules and we want to have names that fit the world based on our information.

They posted explicit rules for the naming process on the forums and then proceeded not to follow their own rules, and now because they haven't followed them people are upset. So yeah if they didn't post the rules they were using we would have a much less toxic thread for this post.


9/13/2019 5:51:45 PM #89
-1

Posted By Nubz_Unite at 5:21 PM - Thu Sep 12 2019

They posted explicit rules for the naming process on the forums and then proceeded not to follow their own rules, and now because they haven't followed them people are upset. So yeah if they didn't post the rules they were using we would have a much less toxic thread for this post.

Exactly the point. The rules could have been as simple as:

1) Is the name offensive in any language: Reject. 2) If a wiki search and if the result is more than a 'X' words in the article: Reject 3) If the name is a common phrase in any language: Reject 4) If we reject and you want to appeal, you'll get one attempt and it costs 'X' EP.

Now, if those rules were in place Wessex would still not have been accepted either, nor would a lot of other accepted names, but they would clear cut and easily to follow.

Further, using 'grand-fathered' as a reason for allowing some names is complete bull.... also. There is nothing permanent at this stage. Every single name on the map could be wiped out and replaced. Even the 'grand-fathered' bit is not being followed, and I'll prove it after DSS is completed.

Finally, to be clear, while I still find this naming process amateurish and frustrating, I find a number of posts here to be rather funny.

Why? Except for pointing out those names that demonstrate the complete lack of rule coherence and the impact this has on long established guilds who have contributed significant money to this game (and still are, BTW). I don't really care what names anyone else has selected. Why do I care what you call yourself? I don't. The fact that you even have an opinion of this demonstrates a personal grudge. Otherwise you would read part of the thread and quickly moved on.

Yet for some reason you do. Things like this thread seemed to be followed with some type of morbid fascination, and you cannot seem to stop yourself from contributing. Case in point: https://cdn.discordapp.com/attachments/284491509947170817/620943761962434580/DSS_snowflakes.png)

It's freakin' hilarious that we can get under your skin that much, so easily, with a single thread. So thank you for your help in keeping this thread alive.

Also, just a heads up, I can and do promise you there will be much more to come, at both a large and small scale. So keep those artistic skills ready to deploy. :)


9/14/2019 1:11:35 AM #90
+2

Posted By Azzerhoden Razeri at 7:51 PM - Fri Sep 13 2019

Also, just a heads up, I can and do promise you there will be much more to come, at both a large and small scale. So keep those artistic skills ready to deploy. :)

Dear Azzerhoden Razeri,

With much respect, your name is incredibly original and I say this without Googling it. Why not use this name in some manner of and or combination of Wessex and create a new, original duchy name that can be respected by allies and feared by enemies alike. Why continue this losing battle?
Perhaps when all is said and done, your accomplishments in CoE will dwarf all of your previous accomplishments elsewhere. Would it not be satisfying to know that everything you have done to this point would be eclipsed and relegated to a footnote in some distant future archive because of your implicit CoE greatness?

Just food for thought and a plea for future peace.


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