It took mine 3 months, they will get to it.
McPoyles rule
McPoyles rule
You should probably expect delays when you submit a surname for review right before Christmas and New years.
What Khalma said. Add to your expected ETA the studio downtime of two weeks plus about a week to account for people getting up to speed again and the Settlements of Elyria disaster that had "all hands" working on finding site bugs for several days just before the holiday break. If you don't hear from SBS about it by January 24, ask for tech support.