Picked the wrong side

I picked US-East on accident and did not realize all of my friends picked Us-West I just bought the Settler package. I'm starting to look through everything and realized i'm on the East side and now we cant play. We all purchased them and I can not purchase a West side also. Is it possible You can switch my account to US- West please.

7/24/2019 4:01:21 AM #1

Sadly, I don't think they're able to.

Base on there Forum Post Posted By Serpentius

Step 5: After you click CONFIRM, you will see the following FINAL confirmation screen:

If you are not 100% positive of your decision to lock your bound package to the server you selected, click the "No - Go Back" button.

If you are 100% sure you want to lock your Character rewards on your bound package to the server you selected, click the "Yes - Confirm" button.

WARNING: This is your final chance to change your mind. Once you click the "Yes - Confirm" button there is no going back. This process cannot be reversed, no matter the reason for the request.

7/24/2019 4:27:57 AM #2

You can figure out where your friends are playing and see if any nobles have giftable accounts for recruitment purposes.

Count of Frostale, in the Duchy of Fioralba, in the Kingdom of Ashland, by the Grace of Haven. The above opinions are mine alone and do not reflect those of my Kingdom or Duchy.

7/24/2019 11:41:16 AM #3

Reminds me of my accidental purchase of four tickets to a Big Cat Rescue which I didn't realize was located in Anaheim, CA instead of Sarasota, FL.

I tried to get a refund but no luck, they had a similar no refund policy, ever, just like SBS.

Could look into doing a chargeback I suppose, in my situation I chalked it up as a donation to a worthy cause as it was my mistake after all.

You must all be quick to listen, slow to speak and slow to get angry. JAMES 1:19 NLT

7/24/2019 6:24:02 PM #4

You picked US-East, you picked the right side.

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