'Tis the season of giving, and Elyrians have always been a generous bunch.
To aid in the sharing of holiday cheer, the Soulbound team prepared a feature our community has been requesting. Starting today (December 21st), we're adding new gifting features to the store.
Read on for more details!
To aid your allies and vassals, you now have the ability to purchase some items from our online store as a gift for a limited time! This includes 5 of the 6 EP packages in the store currently, AND the 3000EP pack that is being taken out of the vault until the end of December.
Additionally, various other items donning a red ribbon are also able to be bought as gifts and sent to others.
It works differently for pledge packages than for store items.
Note: If you purchase a store item without a red ribbon, it will not be giftable and is not returnable/refundable.
These items are able to be purchased as a gift starting on December 21st.
EP gifts will remain until the end of the year, the other gifts indefinitely.
Please note: To prepare for this, the site will be down today for a short while at 3pm PT, 6pm ET, 11pm GMT, 23:00 UTC, 10am AET (22nd).
EP is an in-game currency used during the Exposition phase of our pre-Alpha experiences. Exposition is a 3 month period where players with Bloodline pledges and above will get to seed the world with the beginnings of civilization. Settlements, towns, organizations, and guilds, all will be placed and enshrined in the story of their server before other players enter the world at later stages. To learn more about EP in detail, visit this thread written by Caspian.
Gifting EP to your allies and partners allows them to set higher goals, increases their flexibility, and provides them more customization. So head on over to the online store today and gift them the power to build Elyria!
Q: Will gifting be available from now on?
A: EP will be giftable through the end of the month. Some a la carte items will remain giftable after December.
Q: Why can't I gift items already in my inventory?
A: To enable gifting, we needed to create new items for the store and it was not possible to enable this for existing inventory. Since gifting wasn't active then, we thought it was safe to assume you wanted those items for yourself anyway.
Q: Can I gift the items I purchased in the a la carte store that are already in my inventory?
A: No, see the answer to #2 above.
Q: Can someone I gift EP to return it to me or for store credit?
A: Yes and no. The EP cannot be returned for store credit, but if it isn't claimed by the recipient it can be resent to anyone.
Q: What if I accidentally gift EP to someone that isn't Bloodline+?
A: The store will not prevent you from doing so but they will not be able to claim it. However, they can send it to someone else or upgrade their package to claim it later (prior to Exposition).
Q: What if I gift someone an item they already had in their pledge package?
A: They will have an additional one of those items!
Q: Can I gift more than one item at a time?
A: It depends on the item. Tokens can be sent in quantity as they "stack" as an inventory item. Other items may need to be purchased separately.
Q: I bought a package, but it isn't in my inventory, only the items are and there is no send button next to them?
A: If you purchase a new package and not as a GIFT, you will automatically claim it and the items are NOT giftable since they are a part of the package bundle.
Q: I received a gift pledge package higher than my own. Why can't I use it to upgrade?
A: At this time, to upgrade your pledge package, you need to pay for it on your account. However, multiple packages will be able to be claimed at a later date, prior to Settlement & Domain Selection so you can hold onto it if you like.
Q: I bought 3 Villager/Guild tokens, and then sent them to someone. Now the store says I can't buy any more.
A: There is a purchase limit of 3 Villager/Guild tokens per player.
Q: Why are some items not able to be gifted?
A: Some were for technical reasons, others were for game balance.
Q: I bought a gift and sent to someone, but they already had it. What can we do?
A: They can send it back to you, or they can resend it to someone else.
Q: I accidentally bought the wrong item, can I get a refund?
If you have any additional questions, please reply to this thread or email us at firstname.lastname@example.org.